Verify Your 21bd Account
Verification at 21bd keeps your account and your funds protected. We check that the wallet you withdraw to matches the account holder — this stops anyone else from requesting payouts on your behalf. You'll need to submit a valid national ID or passport image and a clear photo of the mobile wallet registered to your account. Upload these through the verification section
under your account settings. Once our team reviews the documents, your account is marked verified and full withdrawal access opens. We aim to keep this process straightforward; Bangladesh support is available if anything is unclear.
- Go to account settings — Find the verification section in your 21bd account profile after logging in from any device.
- Upload your ID — Submit a clear image of your national ID card or passport as the primary identity document.
- Confirm your wallet — Provide a screenshot or reference confirming the bKash, Nagad or Rocket number linked to your account.
- Await confirmation — Our team reviews your documents and updates your verification status — you'll see the change in account settings.